Privacy Policy
Garoop values the privacy and safety of children, parents, guardians, and all users. This Privacy Policy explains what information we collect, how we use it, and how we manage it.
1. Information we may collect
We may collect account information such as name, email address, login identifiers, plan information, submitted works, comments, uploaded files, usage history, device or browser information, and inquiry details.
2. How we use information
We use collected information to provide the service, manage accounts, support learning features, review submissions, respond to inquiries, improve the product, prevent misuse, and communicate necessary notices.
3. Payment and plan-related information
For paid plans, we may handle plan status and billing-related identifiers through our service partners. We do not promise that all billing information is stored directly by Garoop.
4. Community and publication
When users post comments, upload works, or agree to publish their outputs, some information may be shown to other users or introduced by Garoop for service operation, showcases, or educational promotion.
5. Sharing with third parties
We may share information with service providers needed for hosting, authentication, analytics, communication, payment support, file handling, or customer support. We may also disclose information when required by law or when necessary to protect rights, safety, or service operations.
6. Protection of children
We encourage children to use the service with support from a parent or guardian. Users should avoid submitting unnecessary personal information in public areas, comments, or creative works.
7. Data retention
We retain information for as long as reasonably necessary to operate the service, comply with legal obligations, resolve disputes, and maintain safety and records.
8. Security
We take reasonable steps to protect information against unauthorized access, loss, misuse, or leakage. However, no online system can guarantee complete security.
9. User choices
Users may contact us regarding account information, plan-related support, or requests related to their data. Some data may remain where retention is required for legal, security, or operational reasons.
10. Updates to this policy
We may update this Privacy Policy as services change. The latest posted version will apply after publication.
